Sapporo Medical Journal

Abstract : COVID-19 pandemic has brought challenges to healthcare service providers, including the pharmaceutical-logistics sector. This study aims to determine the evaluation of the impact of covid-19 on the resilience of inventory management at the Metropolitan Medical Center Hospital. This study uses a qualitative method of a case study with descriptive analysis of several secondary data in the form of reports or documents related to inventory data, patient visit data, as well as hospital income and expenditure data during the Covid-19 pandemic from 2020 to 2021. The research population is management who are involved in the inventory management process at the hospital. This study shows that hospital inventory conditions are not ideal in terms of inventory fulfillment to inventory turnover due to the influence of the pandemic situation which began in 2020 and will continue until 2021. The number of inventory fulfillment for unit requests to warehouses has decreased, especially at the beginning of the pandemic, the inventory turnover rate also decreased, indicating that there were supplies that were not being used because the majority of the supplies needed were centered on the Covid-19 disease with a fairly high number of visits during pandemic. Hospitals need to make various efforts, such as improving forecasting and planning mechanisms, arranging scheduled purchasing, determining drug priorities, and formulating policies according to certain conditions experienced by hospitals.